Warranty Information

Product Warranties Overview

In addition to our Returns Policy & Satisfaction Guarantee, all our products come with a Manufacturer's Warranty.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
In addition to the rights that are available to consumers under the Australian Consumer Law, all products come with a warranty which applies from the date of purchase, as outlined below.
 

BRAND
 
WARRANTY PERIOD
(from date of purchase)
BABYREST
  • Cot mattresses
  • Nova Change Mat
  • All other products
.
5 years
3 years
1 year
CYBEX
2 years
GB 2 years
BUMPRIDER 2 years
KIDSMILL 2 years
NATTOU 2 years
Any products not listed 1 year

 

Warranty Policies

Warranty policies and further information can be obtained by contacting us