Carrier Network Status

This information relates to the delivery services of our carrier network, and is a general guide only. Whilst we make every effort to keep this information as up-to-date as possible, situations can change quickly and without notice due to circumstances beyond our control. Read more in our Shipping Policy.
For tracking information specific to your order, please refer to either of the following:
  • Email notification - sent to you when order is shipped
  • For website orders:
    • Your Order summary page. The link to this can be found in the order confirmation email received after placing your order
    • Login to your Account and click on ORDERS

    Last updated: 21 March 2024



    AU - WA

    The rail line connecting the East Coast to Perth has been closed due to flooding since 10 March 2024 until further notice. This has resulted in disruptions in freight movements into and out of Western Australia.

    All rail-freight has is now re-routed via road-freight, resulting in unavoidable delays to the usual transit times for freight and transport companies nationwide. As such, most of our carrier partners' road freight is affected.

    Please continue to expect delays on all road freight travelling to Western Australia.


    If you have any questions please Contact Us