All Cybex products come with a 2 year warranty. The Warranty is valid when supplied with a proof of purchase. PLEASE KEEP PROOF OF PURCHASE FOR THE WARRANTY.
WHAT DOES THE WARRANTY NOT COVER?
The warranty does not cover:
- Damage due to normal wear and tear from everyday use, negligence or accident
- Damaged to tyres
- Damage from corrosion, mould or rust caused by lack of maintenance or service
- Damage caused by repair or modifications caused by a third party without brand consent
- Damage as a result of airline mishandling
- Stroller is second hand
- Damage is caused by misuse or poor maintenance
MAINTENANCE: Fabric covers machine washable at maximum 30°C
WHAT IS THE FOLDED/UNFOLDED DIMENSIONS OF THE PRIAM?
Folded dimensions: 950 x 600 x 400 mm
Unfolded dimensions: 1100 x 600 x 950 mm
HOW MUCH DOES THE CYBEX PRIAM WEIGH?
Chassis + Seat: 12.6kg
WHAT IS THE CAPACITY OF THE BASKET?
Weight capacity is 5kg. The basket can be collapse and expand to increase the volume space
WHAT AGE/WEIGHT IS THE PRIAM SUITABLE FOR?
The Priam is suitable from newborn up to 22Kg, which is until the child is approximately 4 years of age.
COMPATIBLE CAPSULES/CAR SEATS
Cybex: Cloud Q
Maxi Cosi - Mico Plus, Mico Plus ISOFIX, Mico AP & Citi
Nuna: Pipa, Pipa KlikC
Joie: iGemm TBC
CAN THE SEAT UNIT FACE EITHER WAY?
Yes, the seat unit can be reversed to be either parent facing or world facing.
IS THE PRIAM EASY TO FOLD?
The PRIAM is very easy to fold using just one hand. Its seat unit folds away with the frame into a compact, flat package. Even as a free standing unit, the new PRIAM can be discretely stowed – in a restaurant, on public transportation, and at home.
The Priam with 2-in-1 seat is best folded with the seat already off.
DOES THE PRIAM LUX SEAT LIE FLAT?
Yes, Thanks to its simple handling, the PRIAM LUX Seat adjusts to a comfortable lie-flat position with just one hand – transforming the stroller into a comfortable, cosy bed when you’re on the go. The LUX seat in the lie flat position is suitable from newborn.
The PRIAM’s extendable XXL sun canopy provides UPF50+ sun protection
DOES THE PRIAM HAVE SUSPENSION?
Yes, the new all-wheel suspension of the PRIAM ensures a soft, quiet and comfortable ride for parents and child, suitable for all terrain.
CAN I TAKE MY PRAM TO THE BEACH / ONTO SAND?
Yes, the PRIAM’s two-wheel mode ensures a smooth and safe ride on uneven, bumpy surfaces such as sandy beaches or stairs. However, after taking to the beach, always be sure to wipe down the chassis and connecting parts with a clean damp cloth. Do not attempt to hose down the pram with water as this may enter internal parts such as bearings.
DINING OUT? CAN YOU PLACE THE PRAM AT A TABLE?
The seat height of the PRIAM is perfectly aligned with the average table height (80 cm) so that it can be used on the go as a mobile child seat in restaurants or cafés.
WHAT ARE THE WHEELS MADE OF?
The extremely good quality wheels are foam filled premium rubber – you will never have to worry about flat tyres or punctures. They push well on all city and country terrain; the front wheels are lockable.
WHERE ARE CYBEX PRIAMS MANUFACTURED?
All Cybex Prams are designed and engineered at our Head Quarters in Germany and manufactured at Cybex own state of the art factory in China with strict quality control.
WHAT ACCESSORIES ARE INCLUDED WITH THE PRAM?
A Rain Cover and Car Seat Capsule Adapters set is included.
CAN I RUN WITH THE CYBEX PRIAM?
Running is not recommended with the Cybex Priam.
CAN THE WHEELS COME OFF AND CAN YOU BUY REPLACEMENT WHEELS?
Yes. The wheels can easily be detached from the chassis for cleaning or replacement.
IS THERE A TODDLER BOARD FOR THE PRIAM?
Yes. The Priam Kid Board is a cool accessory, perfect for older children. Attaches easily on Priam frame and folds away when not needed.
WHAT ACCESSORIES ARE COMAPATIBLE FOR USE WITH CYBEX PRIAM?
- Snack Tray – making snack time easier, Dishwasher safe
- Cup Holder – Drinks on the go
- Kidboard – easy to attach & perfect for older kids
- Insect net – optimal protection against insects
- Footmuff – cosy and comfortable
- Changing Bag – with thermal bottle holder, changing mat and protected wet compartment
- Lite cot
- Cloud Q Capsule
ARE SKIS AVAILABLE FOR THE PRIAM IN AUSTRALIA?
No, these are not listed for Australian distribution currently
WHAT IS THE DIFFERENCE BETWEEN THE 2017 PRIAM AND THE 2020 PRIAM
The 2020 model has a rounder handlebar, slightly more premium looking with stitched leather and metallic accent on the frame, a storage pocket on the back of the seat, thumb button for folding and thicker rear wheels. All in all, not much difference to the eye.
If leaving the seat on whilst folding is important to you, the Lux seat does this beautifully, the 2-in-1 works best when separated first.
The 2020 model only features the Lux seat. The 2017 has the option of Lux or 2-in-1 seat combination.
WHAT COLOUR COMBINATIONS CAN I CHOOSE?
The 2017 Priam is available in black with chrome chassis only. Scroll through the various colours to choose what seat suits you best
WHAT IS THE MAIN DIFFERENCE WITH THE LUX SEAT COMPARED TO 2-IN-1 SEAT?
The Lux seat has separate footrest adjustment to the seat. Therefore the seat lays fully back with the footrest lifted up, this is a lie-flat seat suitable for newborn. The 2-in-1 seat however is a bucket seat, suitable for 6 months +. It comes with a separate bassinette fabric to easily transition between bassinette and seat
IS IT BETTER TO HAVE A 2-IN-1 SEAT AND BASSINET OR THE LUX SEAT?
It is a personal preference. With the 2-in-1 seat: in the box there is a bassinet/seat frame, a bassinet fabric and a seat fabric. Stage 1. Set up the bassinet/seat frame with the bassinet fabric, use the bassinet for the first 6 months; the bassinet is the most ideal for a newborn as baby can lie flat and is not harnessed in. Stage 2. when baby is around 6 months, remove the bassinet fabric from the frame and replace with the seat fabric. It is a bucket seat; therefore the seat is only suitable from around 6 months. The 2-in-1 seat is best separated from the chassis when folding.
The Lux seat is plush and can fully lie flat, suitable from newborn; you will need to harness the baby. The fully lie flat position also gives your toddler the most comfort should they fall asleep on the go. The Lux seat is great for those that intend to use a travel system/car capsule a lot for the first 6 months. The Lux seat folds nicely with the chassis as a one piece.